Pricing audits
pricing audits evaluate whether your pricing strategy is aligned with the value you deliver — or leaving money on the table. they review tier structure, price-to-value alignment, competitor benchmarking, packaging clarity, upgrade friction, and psychological pricing patterns to help you charge more confidently and convert more prospects.
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Frequently Asked Questions
It reviews your pricing model (per-seat, usage-based, flat-rate), tier structure and feature packaging, price anchoring and framing, competitor price benchmarking, upgrade and downgrade friction, and the gap between perceived value and actual price.
Signs include: very low churn but also low expansion revenue, prospects rarely objecting to price, customers saying your product is 'worth more', or your pricing being significantly below comparable tools. A pricing audit quantifies this.
Most SaaS companies review pricing annually. You should also review it when adding significant new features, when entering enterprise sales, when expanding to new markets, or after a meaningful change in customer profile.
Yes. Pricing page design, tier labelling, CTA language, and anchor pricing all affect conversion. A pricing audit separates strategic pricing questions (what to charge) from conversion optimisation (how to present it).